Conservation Tips from SWD16
*Please include the RETURN portion of your bill.
*Make all checks and money orders payable to Silverdale Water District.
Paying Your Bill Online
The District now offers online payment options through a third party site. You can choose to make a one-time payment or register for an account to set up paperless billing, enroll in automatic payments, view past bills, and manage multiple accounts.
Automatic payments can be set up through our online bills website. If you have not done so already, you will need to register for an account using your bill and e-mail address. Automatic payments will be processed on the due date of the bill.
The District bills customers on a bi-monthly basis (see the schedule below). The meters are read at the end of January, March, May, July, September, and November. Bills are calculated and mailed out the last working day of these months. They arrive at our customers homes during the next week. If you notice that you have not received your bill in that time frame, please contact our office and our friendly staff will be glad to look up your billing amount for you.
Billing dates are the last working day of:
January - for December and January water usage.
March - for February and March water usage.
May - for April and May water usage.
July - for June and July water usage.
September - for August and September water usage.
November - for October and November water usage.
If payment is not received by the due date, then an account becomes delinquent and is subject to a 10% late fee. If an account is delinquent for two consecutive billing cycles, then a customer will be mailed a final notice of intent to disconnect service. If that bill is not paid, then water service will be disconnected until payment is collected in full. Payments will be applied to your account in the order of receipt, posting to the most delinquent charges first.
Making a payment online does not automatically resume service. If your water service was disconnected and you make a payment online, please contact our office immediately so that a technician can be dispatched to turn on your water service.
© 2009 Silverdale Water District